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Posted by on Apr 10, 2020 in GIS, Information Management, Mapping, What's new | 0 comments

Covid-19: IM Practical Resources for Aid Actors

Covid-19: IM Practical Resources for Aid Actors


Cette page est à destination des ONG opérationnelles et plus particulièrement des responsables “Information Management” ou de tout autre personne en charge de la gestion des données au sein des ONG de solidarité internationale. Cette dernière ne vise pas à dupliquer les nombreux autres portails Covid-19 déjà existants (voir une sélection de ceux-ci en fin de page) mais à combler un manque identifié par les acteurs de terrain, en résumant les ressources clés disponibles sur la dimension “gestion des données” dans le contexte de la crise actuelle. Elle ne se veut donc pas exhaustive et se concentre volontairement sur des ressources « essentielles » portant sur des approches et technologies éprouvées et jugées facilement accessibles pour toutes les ONG. De ce fait, sont exclues les solutions sectorielles telles que celles dédiées au secteur de la santé (e-santé) du fait de leur spécificité et/ou complexité à déployer.


This page is intended for operational NGOs and more particularly for “Information Management” project managers or any other person in charge of data management within a humanitarian or development NGO. It does not aim at duplicating the many other existing Covid-19 portals (see a selection at the end of the page) but at filling a gap identified by aid actors in the field by compiling the key resources available on data management in the context of the current crisis. It is therefore not intended to be exhaustive and deliberately focuses on “essential” resources based on proven approaches and technologies that are considered easily accessible to all NGOs. As a result, sectoral solutions such as those dedicated to the health sector (e-health) are excluded due to their specificity and/or complexity to deploy.

Date de dernière mise à jour / Last update: 06/10/2020

Cette page sera mise à jour régulièrement, n’hésitez pas à nous soumettre une ressource que vous jugez pertinente. Pour se faire, merci de nous contacter à : renforcement-osc [arobase] cartong [point] org

This page will be updated regularly, do not hesitate to submit a resource that you find relevant. To do so, please contact us at: renforcement-osc [at] cartong [dot] org

Que vous ayez trouvé cette ressource utile ou non, nous serions ravis de recevoir votre retour 😊. Veuillez prendre une minute pour remplir ce questionnaire de 5 questions afin de nous aider à améliorer les ressources que nous continuerons à produire dans le cadre de ce projet !

Whether you have found this guidance useful or not, we would love to hear back from you 😊 Please take 1 minute to fill in this 5 question survey to help improve the guidance we will continue producing in the context of the project ! 

Les organisations H2H spécialisées en gestion de l’information sont à votre disposition pour toute demande de support dans le contexte actuel, n’hésitez pas à nous contacter (via ce formulaire ou à l’adresse email ci-dessus) mais aussi, en fonction de vos besoins, nos homologues et notamment MapAction ou HOT avec qui nous coordonnons les requêtes.

H2H organizations specialized in information management are at your disposal for any support request in the current context, do not hesitate to contact us (through this web form or by using the above email adress) but also, depending on your needs, our counterparts and especially MapAction or HOT with whom we coordinate requests.

I – Ressources thématiques / Thematic resources

1 – Données autour du Covid-19 / Data around Covid-19

  • EN : The humanitarian open data platform HDX Covid-19 page is gathering all open data sets (updated daily) including WFP Covid-19 Global Travel Restrictions and Airline Information
  • EN : GPSDD combined an additional list of data and regional/country dashboard (updated regularly)
  • EN : the Statistics Division of the United Nations Department of Economic and Social Affairs developed a Covid-19 Data Hub (updated regularly)
  • EN : MSF created a dashboard (updated almost daily) providing an epidemiological overview of the Covid-19 pandemic
  • UPDATED! EN : Carto, Enigma and Azavea initiated, among other projects, the Corona Data Scraper that pulls population data along with Covid-19 cases data, for more information, refer to this article (April 17, 2020) Updates on new location data are available here (article May 20, 2020)
  • FR : Biorigami cite plusieurs sources de visualisation de données par fonctionnalité (article du 29 février 2020)
  • EN : REACH is compiling updates on ongoing research on the impact of Covid-19 in crisis-affected countries (updated daily)
  • EN : UN-SPIDER is compiling dashboards, maps etc. related to COVID-19 (updated regularly)
  • EN : Compilation of resources for OCHA IMOs that can be useful for other IMOs (updated regularly)
  • NEW! EN: Harvard Dataverse repository specific for Covid-19 datasets.
  • NEW! EN – FR : This article from Cooper/Smith gives you tips on using national datasets for African countries to help for the Covid-19 digital response (article April 17, 2020)
  • NEW! EN : is compiling a resource hub for the Covid-19 data with various dataset
  • NEW! EN : In the scope of the Data Literacy Consortium, a sharing space for lessons learned about data literacy during Covid-19 has been created (June 15, 2020)
  • NEW! EN : The GovLab released a portal with project undertaken for Covid-19 data

2 – Collecte de données / Data collection

Généralités sur la collecte de données à distance / Remote data collection overview
  • EN – FR : CartONG has written a briefing note for NGOs needing to adapt their data collection activities (monitoring and evaluation as well as accountability) (Version 1 dated April 7, 2020) – Version en français disponible ici.
  • NEW! EN : Humanitarian Advisory Group released a guidance note for remote monitoring in times of Covid-19 (publication May 2020)
  • NEW! EN: USAID released a small guide for remote data collection (publication May 2020)
  • EN : Humanitarian data solutions’ blog post on adapting your M&E (article March 26, 2020)
  • EN : 60decibel’s toolkit for conducting remote surveys (publication March 2020)
  • NEW! EN : CartONG released a comparative analysis of remote data collection tools for call-based surveys (publication, September 2020)
  • EN : GPPI toolkit on the use of technologies for monitoring in insecure environments can be helpful to adapt data collection in the remote context (publication 2016)
  • NEW! EN : This crowdsourced document gives tips and success stories of online surveys and other social research tool  as an adaptation to doing fieldwork during a pandemic (publication April 2020)
  • NEW! EN : CartONG published findings from a workshop with Civil Society Organisations regarding the consequences of physical distancing on their data practices – available soon in French (article, September 2020)
  • NEW! EN : CartONG and Translators without Borders shared 20+ language tips for effective humanitarian data collection – available soon in French (article, September 2020)
  • NEW! EN : use of GBVIMS and/or Primero/GBVIMS+ for Case Management, in COVID-19 pandemic (April 11, 2020)
  • NEW! Discussion on Remote data collection on violence against women during COVID-19 (article May 13, 2020)
  • NEW! EN : Tana Copenhagen’s lessons learnt on remote working and data collection (publication April 6, 2020)
  • EN : BetterEvaluation tips on using technologies for monitoring and evaluation in insecure settings can be adapted to the Covid-19 crisis (article 2017)
  • NEW! EN : J-PAL’s considerations for collecting online signatures (article June 30, 2020)
  • NEW! EN : Watch again the webinar on getting digital communication right in the Covid-19 response by Principles for Digital Development (webinar, September 2020)
Collecte de données par téléphone / Data collection by phone
  • UPDATED! EN : Best practices from the JPAL’s blog post for conducting phone surveys as well as lessons from existing evidences (March 20, 2020 – updated April 10, 2020) They also compiled resources on transitioning to CATI surveys (July 2, 2020)
  • EN : Tips from 3ie to keep in mind for phone surveys (article April 9, 2020)
  • NEW! EN : IDinsight wrote two blog posts about three steps of moving to phone surveys for data collection and duration/timing (article April 3rd, 2020)
  • UPDATED! EN : These blog posts from the World Bank cover material for a Covid-19 impact survey using mobile phones : part I and part II and practical tips (article April 7, 2020 – updated April 20, 2020)
  • NEW! EN : The UN statistics division released an interview with a survey methodology expert regarding telephone interview for household surveys (article May 15, 2020)
Collecte de données par SMS et IVR / Data collection by SMS & IVR
  • NEW! EN : Blogpost from FrontlineSMS on the role of text messaging in covid 19 management (article April 24, 2020)
  • NEW! EN : Requesting consent with SurveyCTO can be done using field plug-ins or bulk SMS services (article May 20, 2020)
  • NEW! EN : RapidAPI released a benchmark of 8 best APIs for sending text messages (article June 15, 2020)
  • NEW! EN : Breakthrough (action + research) released a technical brief for using SMS- and IVR-based surveys during Covid-19 (publication, April 2020) Other resources are available here
Collecte de données par applications de messagerie / Data collection by phone messaging app
  • NEW ! EN : Key considerations and practical steps involved in qualitative WhatsApp surveying: lesson learnt on polling refugees in Lebanon
Donnée issues des opérateur de réseau mobile / Data from Mobile Network Operator
Collecte de donnée participative / crowdsourced data
  • NEW! EN : Blogpost from Ushahidi on key questions you should consider when planning a crowdsourced response to COVID-19  (article April 7, 2020)
Formulaires standards / Standard forms
  • EN : The ODK Minimum reporting form from the WHO’s standardized protocol can be found on the ODK forum (March 25, 2020)
  • EN : The ODK Confirmed Case Report form for cases in countries where the virus is not yet widely circulating (April 1, 2020)
  • NEW! EN : The COVID-19 Door-to-Door Needs Assessment form and associated XLSForm customised for slums and informal settlements
  • EN : Health Facility Assessment tool from the Geneva Center for Education and Research in humanitarian action (publication April 3, 2020)
  • EN : The rapid assessment tool from the IFRC and Red Crescent Societies, UNICEF and WHO (publication February 27, 2020)
  • NEW! EN : ActivityInfo platform released form templates for data collection for Covid-19 (article April 9, 2020)
Outils & organisations offrant des réductions ou gratuité de services / Tools and organisation offering free or discounted services

3 – Analyse et visualisation des données (y compris cartographique) / Data visualization and analysis (including mapping)

Graphiques / Charts
  • NEW! EN : OCHA center for humdata released a guide on data visualization, with example from the Covid-19 pandemic (May 28, 2020)
  • EN : Fast Company guide to create informative rather than terrifying Covid-19 charts (article March 17, 2020)
  • EN : 10 considerations before creating Covid-19 charts (article March 11, 2020)
  • NEW! EN : This World Bank blog post recommends us to take a step back on all the charts around Covid-19 (article April 20, 2020)
  • NEW! EN : This article from H. Kennedy raises the effect of too much graphs, charts and maps on our perception of the Covid-19 pandemic (article May 4, 2020)
Icônes / Icons
  • EN : OCHA’s humanitarian icons adapted to Covid-19 are available for download (article April 6, 2020)
Ressources cartographiques / Mapping ressources
  • EN : Esri GIS resources for data, models and applications ready to use
  • NEW! EN : CartONG and Mapaction shared 10 tips to produce simple, informative and coherent maps during a pandemic (article, September 2020)
  • EN : Esri blog post on mapping coronavirus, responsibly (article February 25, 2020)
  • FR : Exemples de cartes produites via l’outil uMap
  • REMINDER! EN : Don’t forget that is building an open data commons of health facility data with OpenStreetMap and is the platform to consider for update or upload of health facility data in Covid-19 preparedness and response plan
Tableaux de bord / Dashboard
Outils statistiques / Statistical tools
  • EN : Stata and R blog top 35 R resources on Covid-19 (article March 12, 2020)
  • NEW! EN : This webinar on Humanitarian data analysis with R shows you how R versatility can help you quickly create lifesaving information in emergencies (May 14, 2020)
Outils et organisations offrant des réductions ou gratuité de services / Tools and organisation offering free or dicounted services

4 – Focus sur les évaluation d’impact / Focus on impact evaluations

  • EN : World Bank economists asked about whether holding or folding field research projects (article April 1, 2020)
  • EN : This post on reducing attrition in phone survey from the World Bank (article November, 2019)
  • EN : World Bank economists wrote about adapting IE for researchers in the field in this following post part 1
  • EN : Study paper on “sampling and gathering survey data in challenging settings” (publication March 2020)
  • EN : Research papers on mixed-mode, random digit dial surveys
  • EN : World Bank’s guide for mobile phone panel surveys (2016)
  • NEW! EN : World Bank’s four questions and decision trees to adapt your evaluation design in times of Covid-19 (article April 22, 2020)
  • NEW! EN : BetterEvaluation blog posts (part 1 – manage and part 2 – define) on adapting evaluation during Covid-19 time (article April and May 2020)
  • NEW! EN : K. Weitzenegger wrote about evaluation in the Covid-19 pandemic (article May 7, 2020)

5 – Protection des données / Data protection

  • EN : The IASC Sub-Group on Data Responsibility co-led by the OCHA Centre for Humanitarian Data, IOM, and UNHCR have developed this FAQ to support organizations and staff around the world working with data in the Covid-19 response (April 2020)
  • EN : WHO Guidelines on Ethical Issues in Public Health Surveillance (publication 2017)
  • EN : Make sure you know the digital rights by checking the article from The Electronic Frontier Foundation (April 2020)
  • NEW! EN : GSMA released privacy guidelines when considering requests for access to Mobile Operator Data in response to the spread of COVID-19 (publication April 6, 2020)
  • UPDATED! EN : For the release of the second edition of the Data Protection Handbook for Humanitarian Action, the ICRC has convened a panel of experts to discuss how, in Covid-19 landscape, data protection is a more essential concern than ever
Données de localisation / Location data
  • EN : The American Association for the Advancement of Science’s decision trees, cases studies and principles and guidelines for location-based data in crisis situations (not dedicated to Covid but quite relevant) (publication March 2019)
  • EN : The Electronic Frontier Foundation’s blog post on privacy protection when aggregating location data (article April 6, 2020)
  • NEW! EN : Does the risks of tracking people through phones outweigh the benefits ? Amy Maxem develops researchers analysis in Nature’s article (article May 2019)
  • NEW! ICIRC released an article on contact tracing calls for a digital diligence (article May 13, 2020)
  • NEW! EN : The LSTS (Bruxelles University) page compiles contact tracing apps and their characteristics (regularly updated)
  • NEW! EN : The MIT page compiles contact tracing apps across the world (regularly updated)
  • NEW! EN : Engine Room compiled articles on contact tracing (article May 28, 2020) and they published an article on how civil society is addressing contact tracing apps (article June 8, 2020)

Outils de conférence en ligne / Online conferencing tools
  • EN : As NGOs are shifting to remote working, the ICRC Data Protection Office, the IFRC and Red Crescent Societies, and the OCHA Centre for Humanitarian Data have developed this tip sheet for online conferencing (publication April 4, 2020)
Applications de messagerie / Messaging apps
  • EN : This comparison allows you to choose safely a secure messaging app (regularly updated)
  • NEW! EN : The Centre for Innovation and Free Press released a framework for assessing the metadata of communication platforms and provide an assessment of the main ones (Skype, WhatsApp, etc.)  (publication April 9, 2020)
Autre / Other
  • EN : Privacy International is compiling measures of governments, tech companies and international agencies imposed on populations to contain the pandemic (regularly updated)
  • EN : GDPRHub is monitoring and reviewing different approaches by governments and private projects to use personal data to combat SARS-CoV-2 especially contract tracing app and systems (regularly updated)
  • EN : The European Data Protection Board is releasing regular guidance on data processing in the fight of Covid-19 (regularly updated)
  • EN : Defensive Lab Agency actively tracks new Android applications that are published in response to Covid-19 and analyses them for security and privacy (regularly updated)
  • EN : Future of Privacy Forum (FPF) released a collection of  new publications and resources  to help governments, educators, researchers, companies, and other organizations navigate essential privacy questions regarding the response to the coronavirus pandemic (regularly updated)
  • UPDATED! EN : Access Now article and recommendations on data protection in the fight against Covid (March 2020) They also released Dos and Don’ts for Covid-19 contact tracing app (article May 4, 2020)
  • NEW! EN : AAAS has published a article on Mobile phone data for informing public health actions (publication April 27, 2020)
  • UPDATED! EN : Covid-19 and children’s digital privacy by UNICEF (article April 7, 2020). They also released a publication on ethical consideration when undertaking evidence generation involving children during the mitigation stage of the pandemic (April 23, 2020)
  • EN : Human Right Watch’s article draw attention on the States use of digital surveillance technologies to fight pandemic (article April 2, 2020)
  • FR : E-trace effectue une veille des questions de protection des données et de la santé dans le cadre de la pandémie (regularly updated)
  • EN : Lessons learned from the Ebola crisis: Ebola a big data disaster (March 2016)

6 – Ressources plus générales sur les NTIC et initiatives digitales / More general ressources on ICT4D and digital initiatives

  • EN : Practical insights (regularly updated) and success stories (March, 25 2020) from ICTWorks on Covid-19 Digital Response
  • EN : USAID lessons from Ebola on the use of data, information and technologies (2016)
  • EN : USAID guidance for Programmatic Covid-19 Preparedness and Response: Digital Technologies and Data System (article April 4, 2020)
  • EN : Crowdsourced spreadsheet from the Global Digital Health Network and ICTworks posts on available tools for Covid-19 Response
  • EN : FrontlineSMS CEO’s short article on digital response, for more information, see this detailed article (March 30, 2020)
  • EN : UN website providing a space for the global statistical community to share guidance, actions, tools and best practices to ensure the operational continuity of data programmes by National Statistical Offices, and to address issues of open and timely access to critical data needed by governments and all sectors of society to respond to the global Covid-19 crisis (regularly updated)
  • EN : The Coronavirus Tech Handbook is a crowd-sourced library for technologists, civic organizations, public and private institutions, researchers, and specialists of all kinds working on responses to the pandemic (regularly updated)
  • NEW! EN : DIAL  remind the importance of open source tools and technologies for Covid response and the  tools and platform created by the Open Source Center (article April 20, 2020)
  • EN : repository for data collaboratives seeking to address the spread of Covid-19 and its secondary effects as well as data competitions, challenges, and calls for proposals, which can lead to useful tools to combat Covid-19 as part of a call of action from GovLab (regularly updated)
  • NEW! EN : Mobile world is keeping track of the latest coronavirus-related developments impacting mobile industries (article regularly updated)
  • NEW! EN : UNAIDS launched, along with StartupBlink and Health Innovation Exchange, a Coronavirus innovation map as a directory for solutions to support the Covid-19 response (article April 8, 2020)
  • NEW! EN :  Technology Salon released a guidance for effective digital response. Related resources are available here (article April 23, 2020)
  • NEW! EN : Mika Välitalo is giving tips on using technologies for NGO staff (article April 27, 2020) 

II – Ressources générales & autres portails / General resources & other portals

1 – Portails de ressources génériques / General resources portals

  • EN : ALNAP’s Covid-19 Response Portal holds a vast collection of guidelines, tools, papers and lessons learnt.
  • EN : ReliefWeb is covering the Covid-19 Pandemic, focusing on the countries with humanitarian situations
  • NEW! EN : CERAH Geneva, in partnership with the Johns Hopkins Bloomberg School of Public Health and the London School of Tropical Medicine and Hygiene, launched (article  April 20, 2020) the Humanitarian open-access, online platform of new and best practices, for use by humanitarian actors in preparedness and response to COVID-19 (updated regularly)
  • EN : The New Humanitarian track proposed updates on how humanitarian aid is being affected and a dedicated coronavirus newsletter
  • EN : WHO Partners Platform collates all of the WHO advice and guidance for those responding to Covid-19
  • EN : ACAPS Covid project is sharing global analysis, providing a broad overview of the situation overall, as well as context specific analysis, with a narrower focus on regions, countries and crisis hot spots
  • NEW! EN : Cambridge University Press is compiling Country responses to Covid-19 (updated regularly)
  • EN : Resource material per cluster from Humanitarian Response 
  • EN : The Poynter Institute created a fact checking database of worldwide articles to prevent misinformation on Covid-19
  • FR : Cité de la Solidarité Internationale a rassemblé des ressources en ligne dans ce portail pour aider les organisations à faire face et maintenir leurs activités (notamment françaises)
  • FR : Alternatives Humanitaire regroupe des ressources bibliographiques sur l’impact du Covid-19 dans le champs humanitaire
  • NEW! EN : Global Innovation Exchange has launched the Covid-19 Innovation Hub, compiling innovations across various categories
  • NEW! EN: IPA launched RECOVR, a research hub for researchers and decision-makers working in low- and middle-income countries
  • NEW! EN – FR : The Office of the High Commissioner of the Human Rights released a covid web page on Covid -19 and Human rights dimension (englishfrench) with a  guidance on emergency measures (english)
  • NEW! EN – FR : L’URD a élaboré un observatoire regroupant ressources, leçons tirées, mise en place d’évaluations dans le cadre de la crise Covid-19 (April 2020)
  • NEW! EN – FR : Solidarités International has compiled a portal of resources and guidances for programs

2 – Portails de ressources Suivi et Evaluation / Monitoring and evaluation ressources portals

  • EN : EES has compiled a list of relevant articles, blog posts and trainings linked with M&E
  • EN : The Sphere Handbook and the other Humanitarian Standards Partnership (HSP) initiatives offer guidance on the minimum response all crisis-affected people have the right to expect as well as the Core Humanitarian Standard Alliance
  • NEW! EN : The Evaluation Support Service to the DG DEVCO of the European Commission have started to compile resources related to evaluation in time of crisis

3 – Portails de ressources redevabilité & mobilisation communautaire / Accountability and communicty engagement resources portals

4 – Portails de formation / Training portals

Pour voir les autres ressources liées à la gestion de l’information développées par CartONG, vous pouvez consulter la boîte à outils sur la collecte de données sur mobile et en particulier la boîte à outils sur la visualisation de données, ainsi que ce présent blog !

To see other resources related to information management developed by CartONG, you can consult the Mobile Data Collection Toolkit and in particular the Data Visualization Toolkit, as well as this blog!

Ce projet a été cofinancé par l’Agence Française de Développement (AFD), dans  le  cadre  de l’initiative “Renforcer la gestion  des données  programmes  des  OSC”, et le H2H Fund du H2H Network, ce dernier étant soutenu par UK aid du gouvernement britannique. Néanmoins, les idées et opinions présentées sur cette page ne représentent pas nécessairement celles du H2H Network, de UK aid et de l’AFD.

This project was co-funded by the French Development Agency (AFD), as part of the “Strengthening Information Management within francophone CSOs initiative, as well as the H2H Network’s H2H Fund, the latter supported by UK aid from the UK government. Nevertheless, the ideas and opinions presented on this page do not necessarily represent those of the H2H Network, UK aid and AFD.

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🚚 📦 We're moving!

[French below]

The content of the CartoBlog was transferred to the Information Management Resource Portal in May 2021:

Please note that the CartoBlog will be decommissioned in early 2022. From now on, we warmly encourage you to consult the tutorials, benchmarking studies and other resources directly onto the new portal.

Thank you!

🚚 📦 On déménage !

Le contenu du CartoBlog a été transféré sur l’IM Resource Portal en mai 2021 :

Veuillez noter que le CartoBlog sera désactivé au début de l’année 2022. Nous vous invitons, dès à présent, à prendre l’habitude de consulter les tutoriels, benchmarkings et autres ressources directement sur le nouveau portail.

Merci !