Comparative analysis of remote data collection tools for call-based surveys
Edited the 23rd of October 2020 to add a decision-tree.
This benchmarking document presents an overview of the types of computerized support solutions available for call-based surveys for humanitarian and development NGOs having to adapt their field practices to the physical distancing constraints of the current Covid-19 pandemic.
It also includes guidance to help them select the type of tool, with different scenarios that organisations can relate to, and a detailed comparison of some of the categories of tools less known by the sector.
The tool comparison was done in August and September 2020 by staff members of CartONG, based on documentation available online and through the testing of the solutions.
3 types of solutions were considered during the process:
You’ll get a detailed overview of each in the study. You can also check this decision tree to help you determine which category of tools will suit your project the most! (click on the image to see in full and/or download as PDF)
Download the full benchmarking analysis here!
Whether you have found this resource useful or not, we would love to hear back from you 😊 Please take one minute to fill in this 5 question survey: https://framaforms.org/questionnaire-de-satisfaction-help-center-covid-19-1594987789 to help improve the guidance we will continue producing in the context of this project!
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This project was co-funded by the French Development Agency (AFD) and the H2H Network’s H2H Fund, the latter supported by UK aid from the UK government. Nevertheless, the ideas and opinions presented in this document do not necessarily represent those of the H2H Network, UK aid and AFD.