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Posted by on Dec 15, 2020 in Information Management, Mobile Technologies, What's new | 0 comments

Terre des hommes and Humanity & Inclusion case study of a call-based survey approach in Jordan

Terre des hommes and Humanity & Inclusion case study of a call-based survey approach in Jordan

Cette ressource est également disponible en français ici.

As the COVID-19 pandemic was spreading throughout the world, Jordan was put in lockdown on March 14, 2020. Face-to-face surveys that were usually conducted by humanitarian actors in order to stay aware of beneficiaries’ situation and their needs, could no longer be conducted due to physical distancing restrictions.

During this particular time, call-based surveys proved to be a good alternative bringing a whole range of advantages. Through this case study, Humanity & Inclusion (HI) and Terre des hommes (Tdh), share their experiences with call-based surveys in Jordan, the opportunities and hurdles they came across during this process and their recommendations for future call based surveys.


You can read the document by downloading it in PDF format by clicking here or by clicking on the image.

Whether you have found this resource useful or not, we would love to hear back from you 😊 Please take one minute to fill in this 5-question survey (https://framaforms.org/questionnaire-de-satisfaction-help-center-covid-19-1594987789) to help improve the guidance we will continue producing in the context of this project!

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This project was co-funded by the French Development Agency (AFD) and the H2H Network’s H2H Fund, the latter supported by UK aid from the UK government. Nevertheless, the ideas and opinions presented in this document do not necessarily represent those of the H2H Network, UK aid and AFD.

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